Reservations at the Colonel by Inn Cottage Country Hotel

Smiths Falls is a great place to stay on your trip to Ottawa or road trip around Southern Ontario. At the Best Western Colonel by Inn, we offer several options for you to make room reservations, or to inquire about our rates, room availability, or our current special promotions.

 

wooden flooring & furniture cabinets, two arms chairs & small lamps

 

To reserve your room, you can call us anytime at (613) 284-0001 or 1-866-918-9555, or send us an email. Our friendly and knowledgeable staff will be happy to help you in any way they can. For convenient, fast, and secure reservations book online today.

 

Best Western Hotel Reservation Policies

  • Check-In time is anytime after 2PM. (Early check-in requests can be accommodated when available.)
  • Check-Out time is 11:00 AM. (Late check-out requests will be accommodated when possible.)
  • This property considers guests aged 12 and under, at time of travel, to be children. Children will stay free in the same room as a paying adult when using existing bedding.
  • Please advise exact number of adults & children when making your reservations.

 

Payment Policies Deposit Information

  • A valid credit card must be presented at check-in.
  • You may pay by credit card, cash, travelers cheques, or Best Western Travel card upon departure.
  • A valid credit card is required to secure your reservation. The Hotel will authorize the credit card on the day of arrival (except for specially discounted prepaid reservations). If we are unable to secure authorization on the credit card, the hotel reserves the right to cancel the reservation.
  • If no credit card is present, the hotel requires a $200 cash deposit, which is returned upon checkout if everything is satisfactory.

 

Reservation Cancellation Policies

  • Cancellation policy is 6:00pm before the day of arrival unless specified otherwise on your confirmation (some prepaid or special group rates).
  • Please record the cancellation number you will be given for your own records. No adjustments will be made without a cancellation number.

 

Extra guests

  • All room rates are based on single or double occupancy (except government per diem rates).

 

Rollaway Beds & Cribs

  • Rollaway beds are available for an additional $10 per night; subject to availability.
  • Cribs may be obtained for an additional $10 per night; subject to availability.

 

Parking

  • Parking is available free of charge during your stay.

 

Miscellaneous

  • Please contact us directly for any special requests at (613) 284-0001 or 1-866-918-9555.

 

Pet Policy

  • Pets are permitted in rooms for a nominal fee to cover the additional housekeeping costs.
  • Pets must not be left unaccompanied in rooms at any time.

 

Smoking

  • All rooms and common areas in the hotel are non-smoking only.